Food, family business and fun: In conversation with Oliver Peyton

As part of our Cooking Up Success month in the Business & IP Centre on Tuesday evening 13 July Oliver Peyton, founder and CEO of Peyton and Byrne, came to the Library to give a talk to aspiring restaurateurs.

I am grateful to my colleague Maria Lampert for writing this report on the evening:

In a session moderated by Matt Thomas from Smarta.com Oliver spoke of his arrival in the UK from the west coast of Ireland and of working his way up in the business world. He spoke briefly about his experiences running nightclubs in the early 80’s and how having made a great success of those he turned his hand to restaurants. He had, he told us, made and lost a fortune and then made it all back again.

Oliver is passionate about London (a big plus as far as I am concerned), about Britain and about using only British Produce. ‘British meat’, he said, ‘is the best in the World’ (being Vegan I can’t comment one way or the other on that statement!)

He had some great tips for would be restaurateurs, café or deli owners:

First and foremost he said be aware of the value of your intellectual property, Oliver referred to ‘your trademark’ and ‘your brand’ and said he was very firm in clamping down on anyone who copied any of his products. He has, Oliver told us, no problem with people being influenced by Peyton and Byrne products, but he would not tolerate anyone copying them without permission.

When choosing premises he advised that you check out the landlord and well as the premises and no matter how attractive the premises may be if the landlord appeared in any way untrustworthy or dodgy consider walking away. Also read any tenancy agreement very carefully, some contracts can apparently include for example a clause which allows the landlord to raise the rent at an exorbitant rate very quickly or other such clauses that end up costing you more than you actually make.

Once you have found your premises, Oliver said, don’t be tempted to spend lots of money on expensive décor or furniture, the clients won’t notice it and, in truth, if the food is rubbish the fancy décor will not matter (I must be honest I don’t think I have ever read a review by food critic Jay Rayner where he said a restaurant was worth visiting because of the décor alone!) Better to have decent décor and furniture and great food. Oliver mentioned that when he first opened one of his restaurants he commissioned well known artists of the time to produce works of art for the walls of his restaurant, it cost him thousands of pounds and the diners didn’t even notice.

He realised he could just as easily have had a trendy poster on the wall for all the difference it made. The other point Oliver made relating to décor etc. is that you might spend a lot of money on your restaurant to draw diners in, but if you are successful you will find that competitors will come into the area, set up a cheaper version with the same offering, charge lower prices and lure away your diners.

Choosing staff and dealing with seasonal changes in demand was another subject he touched on. When he employs someone Oliver doesn’t just look at the position they will be filling he considers the whole team he will be slotting them into.

The other tip he gave us regarding staff was to be aware of which parts of your business might be affected by the changes in season. As an example, Oliver said, take the Peyton and Byrne restaurant in St James Park, very busy in the summer, very quiet in the winter. Rather than take on part- time staff he moves staff around so in the winter some of the staff from St James Park would be moved to indoor venues which are busiest during the winter months and visa versa.

To my surprise he said that deli’s are never profitable unless they are attached to something! This is apparently because of the very short shelf life of their product. At the end of each day a lot of the pre-prepared fillings etc have to be thrown away, hence a lot of money is wasted. Deli’s attached to department stores or eateries tend to have a bigger turnover due to greater numbers of people passing through or by.

All in all it was a very enlightening evening with plenty of good advice for all the would be restaurateurs who attended from someone who had been there, done that.

Still some tickets left for the Power of Social Media event

Our rescheduled event on Thursday, The power of social media still still has a few tickets left if you are quick.

The age of the social-media entrepreneur has arrived. So whether you have a business idea for a new online community or want practical advice on deploying Facebook, Twitter and LinkedIn to access your target market, this will be an invaluable evening.

Speakers
Sarah Beeny is a Channel 4 television presenter and entrepreneur. As well as being a well established property mogul Sarah also owns social dating website Mysinglefriend.com, has written numerous books, and has recently launched Tepilo.com, her new free-to-use property website.

Will King, founder of shaving brand King of Shaves,, went from a career in sales and marketing to starting his own business. The King of Shaves brand has overtaken Wilkinson Sword and Nivea to become number two to Gillette in the shaving prep market in the UK, and the products are also taking off in the USA where they are now being sold in over 20,000 stores.

Shaa Wasmund launched Smarta.com in 2009: an innovative business platform providing free advice, networking and tools for entrepreneurs and business owners. Bringing business people together for support and inspiration, Smarta has hundreds of entrepreneur videos and bite-size guides on overcoming business challenges.

Moderator: Guy Levine is founder and CEO of Return On Digital, a leading digital marketing agency. With a history of successful dot com start-ups and an impressive global client list, he has digital running through his veins.
Event details

Who should attend? Entrepreneurs and small businesses
Place: British Library Conference Centre
Cost: £10.00 (concessions £7.50)
How to Book: To book, contact our Box Office on tel: 01937 546546 or book your tickets online
Event dates Thu 01 July 2010, 18.15 – 21.00

Anthony Lau presents our new virtual tour of the Business & IP Centre

I’ve already written about Anthony Lau and his Cyclehoop success story. He kindly agreed to be filmed for our latest video which is something of a virtual tour of the Business & IP Centre.

Anthony goes from locking his bike onto one of his award-winning Cyclehoops, to crossing our rather intimidating piazza and then on to register for a free reader’s pass for The British Library. He then explores the Centre itself and talks about the range of information and services we offer.

I was asked to be an extra during the filming, but only my elbow seems to have made it into the final cut.

I would be interested to know how useful you think the video is.

[youtube=http://www.youtube.com/watch?v=KO62V6mVYy8]

How to Write and Publish Your Book in 5 Easy Steps

On Friday I attended one of our partners workshops called Get Published Now – How to Write and Publish Your Book in 5 Easy Steps.

The presenter was author and trainer Mindy Gibbins-Klein who also goes under the name The Book Midwife, which is a great marketing angle. And like all good entrepreneurs, Mindy has registered the trade mark at the UKIPO (number 2399080)

She started the session by asking the group what book they were planning on writing. This led to the conclusion that as we all have unique experiences, and unique insights on those experiences, we all have something to write about that could be of interest to others.

For those who have decided to write a book, Mindy’s aim is to help them write and publish the best book they can, whilst also finding the biggest market for it.

It was a great workshop, full of practical and inspirational elements. It was encouraging to hear that so many authors procrastinate over their books (particularly their first). In Mindy’s case it had taken her ten years from first starting to getting into print, and this is not unusual. She reviewed the common reasons for failing to finish a book. The most popular is the author’s inability to finish the final chapter or even last few pages. This is often due to a fear of ridicule or rejection from friends and colleagues (and potential publishers) of the finished work.

It is somewhat ironic that so many books take so long to finish, as apparently the whole thing could be finishes in as little as 100 days. In fact Mindy has published her own book (with Bert Verdonck) called ‘Your Book in 100 Days’.

Mindy brought along some great examples of books with a clear title and simple but attractive covers to illustrate how important this aspect of your book can be on sales. It reminded me of Brad Burton’s book, given to me at the last Business Start-Up show in November. It’s called ‘Get off your Arse’, and tells his story of starting up in business, as well as being designed to inspire others to get off their bottoms, and follow their own dream.

It turns out that Mindy helped Brad get this book published in ninety days, after several previous false starts. I should point out that although I read the book with the intention of reviewing it here, the language and style of writing he used rather put me off. Perhaps working at the library has turned me into a literary snob. I suggest you make up your own mind and let me know what you think.

Here are my notes from the excellent workshop:

Reasons to Write and Publish a Book

These divide into emotional drivers or outcomes (such as money or status) or a combination of the two. It is helpful to know what yours are before you start.

There are 5 Easy Steps which must be completed thoroughly, and in strict order

1. Planning
2. Writing
3. Editing
4. Publishing
5. Promotion

100 hours should be enough time to go through these stages. Although most people take 200 hours, and spread them through several years.

An average book is around 50,000 words which equals around 150 pages. Researching a subject can add time to the process.

Sales of 20,000 copies is a realistic target for success. Very few authors sell more.

Three main publishing options

Traditional Cooperative Self-Publishing (you do it all yourself)

Time 12-18 months              3 months                     2 to 3 months

Financial no author inv.        £1,000 to £5,000         £1,000 to £5,000

Control publisher                      author                          author

Rights they keep                    you keep                     you keep

Likelihood of 1%                 100%                           100%
being published

Traditional model

£10 book – publisher takes £6, from remaining £4, author gets around 20p·
You will be very lucky to find a publisher

Self-Publishing

£10 book – printing £2.50, shop takes £6.00 leaving £1.50 for author
Are you prepared for all the leg-work involved in finding editors, printers and promoters?

Cooperative Publishing

£10 book – pay 80p royalty for publishing and distribution – author buys £4.50 each for their own use.

· Hybrid ‘best of both worlds’, full turnkey solution
· Keep control and rights
· Low cost of entry
· Timescales similar to self-publishing

Planning

It is very difficult to do on your own. Get input from someone you trust.
A lot of people start with their stories which is a mistake.
According to Mindy there is no such thing as writers block – It’s Official: Writer’s Block is a Myth.

Writing tips

· Be yourself – don’t edit yourself as you go along – save that to later when you have finished your first draft (ideally).

Editing is essential

But make sure you save this activity to the end, when you have finished your first draft.

People do judge a book by its cover

Make sure your cover is exiting and relevant

Promoting your book

Too many authors think their work is done once the book is written.
Mindy suggests two to four hours a week of promotional activities after it is published.

How to Write and Publish Your Book in 5 Easy StepsOn Friday I attended one of our partners workshops called Get Published Now – How to Write and Publish Your Book in 5 Easy Steps.The presenter was author and trainer Mindy Gibbins-Klein who also goes under the name The Book Midwife, which is a great marketing angle. And like all good entrepreneurs, Mindy has registered the trade mark at the UKIPO (number 2399080)
http://www.ipo.gov.uk/domestic?domesticnum=2399080).
www.bookmidwife.comShe started the session by asking the group what book they were planning on writing. This led to the conclusion that as we all have unique experiences, and unique insights on those experiences, we all have something to write about that could be of interest to others.

For those who have decided to write a book, Mindy’s aim is to help them write and publish the best book they can, whilst also finding the best market for it.

It was a great workshop, full of practical and inspirational elements. It was encouraging to hear that so many authors procrastinate over their books (particularly their first). In Mindy’s case it had taken her ten years from first starting to getting into print, and this is not unusual. She reviewed the common reasons for failing to finish a book. The most common is the author’s inability to finish the final chapter or even last few pages. This is often due to a fear of ridicule or rejection from friends and colleagues (and potential publishers) of the finished work.

It is somewhat ironic that so many books take so long to finish, as Mindy has published her own book (with Bert Verdonck) called ‘Your Book in 100 Days’.

Mindy brought along some great examples of books with a clear title and simple but attractive covers, to illustrate how important this aspect of your book can be on sales. It reminded me of a book by Brad Burton, I was given at the last Business Start-Up show in November. It is called ‘Get off your Arse’, ??? and tells his story of starting up in business and is designed to inspire others to follow their own dream.

It turns out that Mindy helped Brad get this book published in ninety days, after several previous false starts. I should point out that although I read the book with the intention of reviewing it, unfortunately the language and style of writing he used put me off. I suggest you make up your own mind (extract ???) and let me know what you think.

Here are my notes from the excellent workshop:

Reasons to Write and Publish a Book
These divide into emotional drivers or outcomes (such as money or status) or a combination of the two. It is helpful to know what yours are before you start.

There are 5 Easy Steps which must be completed thoroughly, and in strict order
1.    Planning
2.    Writing
3.    Editing
4.    Publishing
5.    Promotion

100 hours should be enough time to go through these stages. Although most people take 200 hours, and spread them through several years.
An average book is around 50,000 words which equals around 150 pages. Researching a subject can add time to the process.

Sales of 20,000 copies is a realistic target for success. Very few authors sell more.

Three main publishing options

Traditional        Cooperative        Self-Publishing
(you do it all yourself)

Time            12-18 months        3 months        2 to 3 months

Financial        no author inv.        £1,000 to £5,000    £1,000 to £5,000

Control        publisher        author            author

Rights            they keep        you keep        you keep

Likelihood of        1%            100%            100%
being published

Cooperative Publishing:

Traditional model
£10 book – publisher takes £6, from remaining £4, author gets around 20p
•    You will be very lucky to find a publisher

Self-Publishing
£10 book – printing £2.50, shop takes £6.00 leaving £1.50 for author
•    Are you prepared for all the leg-work involved in finding editors, printers and promoters?

Cooperative Publishing
£10 book – pay 80p royalty for publishing and distribution – author buys £4.50 each for their own use.
•    Hybrid ‘best of both worlds’, full turnkey solution
•    Keep control and rights
•    Low cost of entry
•    Timescales similar to self-publishing

Planning
Very difficult to do on your own. Get input from someone you trust.
A lot of people start with their stories which is a mistake.
According to Mindy there is no such thing as writers block (see Mindy’s article via Google ???)

Writing tips
•    Be yourself – don’t edit yourself as you go along – save that to later when you have finished your first draft (ideally).

Editing is essential
But make sure you save this activity to the end, when you have finished your first draft.

People do judge a book by its cover
Make sure your cover is exiting and relevant

Promoting your book
Too many authors think their work is done once the book is written.
Mindy suggests two to four hours a week of promotional activities after it is published.

The World Cup In An Hour for 59 pence

I love it when one of our clients does something really smart. In this case – taking advantage of all the excitement currently around the FIFA World Cup.

Annabel and Rupert Colley have created an ePublishing business initially aimed at the various forms of Apple iDevices (iPod Touch, iPhone and now iPad).

They have started with a set of  four history ‘In and hour’ titles, but have just come out with The World Cup In An Hour to coincide with the World Cup.

Opportunity Knocks, as good old Hughie Green used to say.

Welcome to Collca

Founded specifically as an ePublisher, Collca currently publishes book-derived and other educational and reference mobile apps initially for the Apple iPad, iPhone and iPod Touch. More platforms will be added as required.

We currently have 4 titles from the History In An Hour series available as iPhone apps in the Apple iTunes store:
•     The Cold War In An Hour by Rupert Colley     The Cold War In An Hour
•     Nazi Germany In An Hour by Rupert Colley     Nazi Germany In An Hour
•     The World Cup In An Hour by Rupert Colley     The World Cup In An Hour
•     World War II In An Hour by Rupert Colley     World War II In An Hour

We are planning a lot of future titles both in the History In An Hour series and for other series.

As an integral part of creating The Cold War In An Hour, we developed Condor – a software and data framework that streamlines the whole design and production process. Using Condor we can develop iPad, iPhone and iPod Touch apps quickly and economically.

All the news that is fit to read… and much more

Yesterday I was fortunate to have a tour of The British Library Newspaper collection housed in Colindale in North London.

On the journey out to the further reaches of the Northern Line, I was trying to remember the last time I had visited. I think it must have been in the late 1980’s, when I was a fresh-faced Library School student. My main memory from that far off time was of a room full of middle-aged women steadfastly ironing newspapers. This was to ensure they were suitably flat prior to being microfilmed. I was amused to see that a few irons have survived through to present day as part of the digital scanning process.

It was a fascinating tour of the collection which consists of an almost complete set of British and Irish newspapers since 1840. In total the collection consists of 660,000 bound volumes and 370,000 reels of microfilm containing tens of millions of newspapers with 52,000 titles on 45 km of shelves.

Opening beautifully leather-bound sets of national and local papers dating back to the 1800’s gave a tangible sense of history. As is often the case it is the ephemeral aspects which now have as much interest as the lead stories of the day. For instance the content and style of the advertising is very revealing of the culture of the era.

In the secure room where the more valuable items in the collection are held, I was shown the The Mafeking Mail: Special Siege Slip published from 1 November 1899 to 15 June 1900. Due to paper shortages this was printed on whatever could be found at the time, including brown wrapping paper.

In the same room were some of the UK published comics which are now quite valuable. But, they also have to be protected from the kinds of obsessive collector who are prepared to risk prison in order to fill gaps in their collection.

The Sunday supplements section was something of a trip down memory lane for me. Years ago I used to produce a daily press cuttings service, taken from the daily quality newspapers (plus the Daily Mail and Express). One of the perks of the job was to have my pick of the Sunday supplements. After much research I settled on The Sunday Times and You magazines, both of whom had excellent in-depth articles written by some pretty heavyweight contributors.

The lease on the Colindale buildings is due to end in 2012, so the collection will be moving to St Pancras. But, will be mainly in microfilm and digital formats, with the hard copy being preserved in a new purpose-built low oxygen store in Boston Spa. The move will mean our customers will have access to another key information source in one place, instead of being told they need to schlep up to Colindale.

Newspapers and Comics held in The British Library

June is Sell, Profit and Grow month in the Business & IP Centre

We are now into our Sell, Profit and Grow month in the Business & IP Centre. And the good news is that not all of our events have sold out… yet.

We currently have places available for the six events below, but you will need to get your skates on to book:

Conversion marketing 12 places

The Investor Pitch 15 places

6 steps to effective sales meetings 25 places

Keep clients happy and generate sales 35 places

Rich woman poor woman 10 places

Open Evening: DIY or building a team 25 places

E-courses on intellectual property helping Bonbon Balm

Chocolate Lip Balm Image It is always nice to get positive feedback on events and activities we run here in the Business & IP Centre. However, our E-courses on intellectual property sometimes get a bit forgotten with the excitement surrounding big name speakers such as Alan Sugar.

So it was good to get a reminder from Sally who runs the Bonbon Balm website.

I have just started up my new online business (www.bonbonbalm.com) and wanted to say a thank you to the team at the British Library.  Your information and support on Intellectual Property has been invaluable during the start-up process. I don’t think I could have understood everything without your online courses.

Many thanks!
Sally

Image of shed door with message painted on - Inside is your invention. We'll help you stop it becoming someone else'sE-courses on intellectual property

A brilliant idea can take you a long way, but the road to protection and development can be challenging.

To help you, we have launched a series of free online courses on intellectual property.

Course 1: This will help you get to grips with IP, including patents, trade marks, registered designs and copyright.

Course 2: The second course will teach you how to search intellectual property databases to see if your idea is original.

Course 3: The third course will help you find out if there is a market for your idea.

New books in our Small Business Help collection

Although it might be easy to assume I am only obsessed with web related information for business start-ups. In fact I am also interested in good old fashioned books. And looking at the recent additions to our collection below there are some essential reads, especially in specialist business areas.

http://www.acblack.com/images/Books/batch2/9781408111109.jpgGood Small Business Guide 2010 [new edition replaces last year’s edition]
SBH 658.022 BLA

How to Start a Business When You’re Young
Barrie Hawkins & Luke Wing
SBH 658.110842 HAW

Good Small Business Planning Guide
John Kirwan
SBH 658.022 KIR

Good Green Guide for Small Businesses
Impetus Consulting Ltd.
SBH 658.4083 IMP

How to Start and Run Your Own Petsitting Business
Fiona Mackenzie
SBH 636.0887068 MAC

Reading and Understanding the Financial Times 2010-2011
Kevin Boakes
SBH 338.43 BOA

The Coffee Boys’ Step-by-Step Guide to Setting Up and Managing Your Own Coffee Bar
John Richardson & Hugh Gilmartin
SBH 647.950681 RIC

Getting to Plan B: Breaking Through to a Better Business Model
John Mullins & Randy Komisar
SBH 658.401 MUL

How to Set Up a Freelance Writing Business
Jason Deign
SBH 659.13202341 DEI

How to Make it in Music
Stuart Smith
SBH 780.2373 SMI

Good Finance Guide for Small Businesses
[no author]
SBH 658.1592 BLA

Virtually Free Marketing
Philip R. Holden
SBH 658.572 HOL

Successful Business Plans
Jane Khedair & Michael Anderson
SBH 658.402 KHE

How to Be a Successful Life Coach
Shelagh Young
SBH 158.3068 YOU

The Handbook of Global Outsourcing and Offshoring
Ilan Oshri et. al.
SBH 658.4058 OSH

Green and ethical month in the Business & IP Centre

May is Green and ethical month in the Business & IP Centre.

We have been inspired by our very successful Web in Feb month of activities to produce a Green in May month (except that it doesn’t rhyme).

As we know from our customers coming in to the Centre, Green and ethical business is growing fast.

Surveys show that 79 per cent of consumers would rather buy from companies that limit their environmental impact.

Throughout May we’re holding special events that explore green and ethical business: the opportunities, the practicalities and the reasons to get involved. Hear from eco-experts and meet entrepreneurs who are making a difference with their businesses.

We have also updated our guide to useful information sources for starting a green or ethical business.

Week one

Get more local
Get More Local
Tuesday 6, 18.00 – 20.00, free

Week two

Green money – beginner’s guide to business finance
Johnny Martin
Monday 10, 16.45 – 19.45, £9 – a special price for social enterprises

The cutting edge of green
Insider Trends
Tuesday 11, 18.00 – 20.00, £10 when booking with discount code “BritishLibrary”

Make the trade
London Community Resource Network
Wednesday 12, 10.00 – 13.00, free

Legal milestones for green business
Keystone Law
Thursday 13, 18.00 – 21.00, £25 – with a 50% discount for British Library contacts, quote “BL2010”

Week three

Raising money for green and ethical businesses
MessageLab and the Funding Game
Monday 17, 13.00 – 17.00, £25 +VAT

Managing an ethical business
Red Ochre
Thursday 20, 14.00 – 17.00, £25 Inc VAT

Social entrepreneurs without limits
Unltd World
Thursday 20, 18.00 – 20.00, free

Week four

Developing organic and ethical skincare products
She’s Ingenious!
Tuesday 25, 11.00 – 13.00, £25

Starting a social enterprise
Red Ochre
Thursday 27, 10.00 – 16.00, £50 inc VAT

Our ‘Green and ethical month’ events
Week oneGet more local
Get More Local
Tuesday 6, 18.00 – 20.00, free
Week two

Green money – beginner’s guide to business finance
Johnny Martin
Monday 10, 16.45 – 19.45, £9 – a special price for social enterprises

The cutting edge of green
Insider Trends
Tuesday 11, 18.00 – 20.00, £10 when booking with discount code “BritishLibrary”

Make the trade
London Community Resource Network
Wednesday 12, 10.00 – 13.00, free

Legal milestones for green business
Keystone Law
Thursday 13, 18.00 – 21.00, £25 – with a 50% discount for British Library contacts, quote “BL2010”
Week three

Raising money for green and ethical businesses
MessageLab and the Funding Game
Monday 17, 13.00 – 17.00, £25 +VAT

Managing an ethical business
Red Ochre
Thursday 20, 14.00 – 17.00, £25 Inc VAT

Social entrepreneurs without limits
Unltd World
Thursday 20, 18.00 – 20.00, free
Week four

Developing organic and ethical skincare products
She’s Ingenious!
Tuesday 25, 11.00 – 13.00, £25

Starting a social enterprise
Red Ochre
Thursday 27, 10.00 – 16.00, £50 inc VAT