Category Archives: marketing

The Internet in Real Time

social-media-logosSocial media is such an amazing development. Who knew it would have such an impact on our lives? I really enjoy talking about the benefits it can bring to start-up business in my monthly workshop at the Library.

The sheer numbers involved are mind boggling. With over 2.2 billion users across the many platforms.

The current leader-board (in millions of users) looks likes this:



But I find the slide that makes the most impact in my workshop is The Internet in Real-Time. Just click on the image below and spend a few seconds watching the various counters as they race upwards. I find it truly astonishing just how much content is being generated every single minute of the day.

The Internet In Real Time

From Visually.

My new Blazing Saddle ignited by my Burner light

Blaze logoI have been watching the Crowdfunding scene for quite a few years now. It has now grown into a important source of money for many start-ups. It is also a great way to test the market for new ideas. Following the Lean start-up approach we advocate in the Business & IP Centre.

I’ve seen lots of new exciting new products over the years, and I’ve been tempted in invest in quite a few. But it wasn’t until I saw the impressive Kickstarter campaign for the Blaze Burner rear bicycle light that I committed. The aim was to create the ultimate back light for cyclists. With 100 lumens of brightness to help make the rider visible to even the most distracted of London drivers.

blaze-bus-02-sAlso, it came from the Blaze company founded by Emily Brooke and Philip Ellisby. They had previously used crowdfunding to launch their revolutionary front safety light for cycles. The original Blaze light combines a very bright white light with a green laser, which projects a symbol of a bike onto the road several meters ahead. The idea is to make bikes more visible to cars and particularly large vehicles turning left at junctions. A high proportion of cycle accidents are caused by drivers being unaware of a rider coming-up on the inside.

The Blaze has been a spectacular success, and is about to be installed across the London Cycle Hire network – officially called Santander Cycles, but more popularly known as Boris Bikes, (despite being introduced by Ken Livingston the previous Mayor of London).

So when I saw the very professionally produced video announcing the Kickstarter campaign for the Burner, I signed up the next day. By then it was already fully funded (in just one day). And went on to raise £153,636 from 2,208 backers, instead of the initial goal of £35,000.

blaze-burner-rear-light-1Since the campaign closed, the team have been on something of a roller-coaster ride. With quite a few technical and supplier problems along the way. This meant the original production date of April slipped by several months. The team kept the backers updated with the issues and delays. So it was with great delight that I finally got to open the package above this week. Just in time for use during the dark evening rides home.

Hopefully you can see from my photos, the light is a very high quality product. Which is one of the reasons the company delayed distribution. It is innovative, in that it shows you the level of battery charge each time you turn it on. It also has a setting to turn the light on automatically when the ambient light level is low, such as in a tunnel or tree-lined route.

blaze-burner-rear-light-4It is early days in terms of usage, but so far I am very happy with the light and the quality of its components, such as the flexible mounting bracket and powerful magnetic attachment.

For me the brightest setting is actually too bright, so I am using it on the normal steady mode, which is claimed lasts 60 hours per charge via the handy USB cable.

So I am feeling triply happy with myself. I own an innovative high quality product. I got a discount for being an early backer. And I am supporting a fledgling UK company, making a great UK designed and assembled product.






Goody goody GumDrop – Recycle your gum here

gumdrop-logoAlmost every day at work I hear new names for new businesses. And sad to say, many of them would not be allowed by the UKIPO as they are too descriptive, or already registered as trade marks.

The company name may not qualify as a trade mark because, for example:

  • It is not considered distinctive
  • It is a descriptive word or term
  • It may indicate geographical origin
  • It may already be registered in someone else’s name

The following examples of company names would not be accepted as trade marks: Reliable Builders – Cheap Car Insurance Company

The important point for me, is that a name is allowed and distinctive, rather than descriptive. But I love it when I see a name that manages to capture the essence of the product in a fun way.

A great example is Gumdrop, a recycling point for chewing gum. I noticed the catchy sign outside work and snapped the photo below. I love the bright colours and the reminder of  the chewy sweet Gumdrops from my childhood. It is also a reminder that you can have the same name as someone else as long as you are not competing in the same sector.


Even better, they are recycling chewing gum into useful plastic products, making themselves a social enterprise.


Books are back up – and so are vinyl records

Books from PixabayI know librarians are supposed to be book fanatics, but I have to confess that I never have been. Maybe it’s my background in computers from an early age. Or perhaps a rebellion against parents who read Proust in the original French.

Despite my enthusiasm for technology, I did not welcome the arrival of digital books and their associated e-readers. I tried a few, but always found the experience ergonomically inferior to the traditional bound printed paper form.

So, I was pleased to hear on the radio today, a report from the Daily Telegraph newspaper that book sales have risen, in contrast to ebooks sales, which have declined. Books are back: Printed book sales rise for first time in four years as ebooks suffer decline

It will be interesting to see if hard-copy continues to make a come-back, or this is a temporary blip in the relentless march of new technology.

Purple Cow coverI am reminded of a conference speech many years ago by Seth Godin, marketing guru and author of the Purple Cow, He said that his biggest selling book was in fact the one he also gave away as a free PDF. He explained that after having read the electronic version, people wanted to have a ‘souvenir’ copy to put onto their shelves. Just imagine having friends round, and as the conversation turns to marketing – you say, “Have you seen Godin’s book?”.

Scenario one would be, “Ok, let’s just walk over to my computer, turn it on, and see if I can find the PDF file for you to look at”. The second would be, “Ok, let’s just have a look on my bookshelf and show you what I am talking about. You could even borrow it, if you promise to bring it back ;-)”.

I know which of these scenarios would be more appealing to me.

Crosley Cruiser BlackAnd it’s not just books that are enjoying a resurgence. Sales of vinyl records are up this year by more than 60%, and are set to reach levels not seen since the late 1980s, according to the BBC. But, although record players such as the Crosley Cruiser (currently available from the British Library shop as part of our Punk exhibition), are selling well. It turns out almost half the people who buy a vinyl record will never actually listen to it. Silent vinyl: Buying records without a record player

So, is this another case of the souvenir copy to impress friends and family? If so, it tells us that the digital world still has a lot to learn in terms of what gives human consumers retail satisfaction.


TrollyBag – the shopping bag of the future with a patent

Logo_packingsortedMy dad has always been something of an early adopter, keen to try out new ideas and inventions. He bought a Sharp EL-801 one of the first pocket calculators, a Sinclair ZX 80 computer, and VisiCalc, the first spreadsheet. So I shouldn’t have been surprised to find a shiny new set of Trolley Bags in his cupboard the other day.

A little research shows the colourful product was invented in Ireland by Paul Doyle in 2010 and is protected by a patent for A Re-usable Bag System.

With the imminent charge for plastic bags in England, the time is right for Trolley Bags to clean up. The Single Use Carrier Bags Charges (England) Order 2015 comes into force on 5 October. And the order requires sellers who employ more than 250 people to charge 5p for a “single use carrier bag” which is less than 70 microns (0.07mm) thick.


Espacenet screenshot

trollybag patent drawing


A name that is well and truly tasty

On my regular drive to my parents house I pass several food vans catering to the hungry driver.

Their names vary from the mundane Joe’s Food Shack, to the humorous such as Mrs Doyles, which alludes to the iconic character appearing in the legendary Father Ted comedy series.

Source Channel 4

But my favourite is a tiny little white van with a bright red Yummy’s logo and a 1950’s style waitress winking out at the passing motorists. When you add in their strapline Well Tasty, I think they get credit for an effective promotion in a competitive market.


Proving the power of the blog with cups of tea

1018292_cup_of_teaWay back in 2007 I wrote a short blog post based around the British Standard for making a cup of delicious tea. British Standard for a cup of tea – BS 6008

Over the years it has proved to be a popular story, so I was intrigued to see what would happen after a recent short news item on the standard on BBC Radio 4 Today programme.

The result was over 100 views during the subsequent 7 days which surprised me.

The reason for the number of hits was that a Google search for “british standard for a cup of tea”, finds my revised blog post at third place after Wikipedia, and the Independent newspaper, but ahead of the Guardian, and Telegraph newspapers. The original post comes in at number seven, but still on the crucial first page of search results.

A pretty impressive result for a couple of humble blog posts, and solid proof of the power of blogging.

cup of tea search

UK Christmas spending totals £43bn – but have you spent your £680 yet?

"Christbaumkugel" by User:Euro2008 - Transparent version of Christbaumkugel.jpg. Licensed under GFDL via Wikimedia Commons -

“Christbaumkugel” by User:Euro2008

According to consultancy firm PwC, Christmas spending in the UK totalled £43bn in 2013, with consumers spending £680 on goods in the last two months of the year.

The Christmas period is still the busiest for the UK’s retailers, with just under a quarter of annual spending being carried out in the last two months of the year.

This year I did my bit for the Christmas economy by buying my first ever Christmas fir tree. After seeing lots of signs offering trees for sale, we ended up at the ultimate niche pop-up which sold Christmas trees, stands and nothing else. But they were doing a roaring trade, driven by a single sign by the side of the road.

Christmas Trees sign

Sign says all it needs to

The site was professionally run, with the trees sorted by size and needle-drop variety (drop or non-drop). I assumed they would only accept cash, but they had a credit card machine tucked away in a cosy shed. With our 8 foot whopper selected, they soon had it wrapped up, and three burly men carefully inserted it point-first into our car (for easy extraction at home).

Christmas trees for sale

Plenty of Christmas trees to choose from


Have breakfast all day at the Cereal Killer Cafe

Cereal Killer Cafe logoAs you may have guessed by now, I love niche products and services. The ‘nicher’ the better as far as I am concerned.

So how about a cafe in London that only sells cereal? Well, identical twins Alan and Gary Keery from Belfast, have just opened Cereal Killer Cafe in Brick Lane, in trendy East London.

Apparently the the idea came to them when they were hungover one morning and really craved breakfast cereal.

They offer British, American and global cereals all at £2.50 for a small bowl with a choice of milks and toppings such as banana or marshmallows. Also on the menu are what Gary calls “cereal cocktails – mix different cereals together with different milks and toppings to create different flavours.”

Gary is confident that people won’t just come for breakfast: “Many people eat cereal throughout the day as a snack or a meal … we will be open until 10pm.”

Slightly worryingly they didn’t have enough takers when they tried to crowdfund the project. The publicity, however, enabled them to get a loan and a sympathetic landlord.

Alan and Gary Keery - Cereal Killers

Gary (left) and Alan Keery at their Cereal Killer Cafe



Here is a niche within a niche… Krusty the Clown from the Simpsons in a box.

My new favourite trademark… Magicman

MagicmanLOGOWhilst enjoying my ‘mindful commute’ on my Brompton (as recommended by the Evening Standard – How to have a mindful commute), I spotted a van with my new favourite trademark – Magicman.

I had a quick search on the UK IPO trademark database and was relieved to see it was registered to Magic Man Limited under class 37;
Maintenance, repair and restoration and resurfacing of all (i) surfaces, cladding and facades (in each case both internal and external) including but not limited to ceramic tile, stone, stone resin, marble, granite, wood, laminate, uPVC, plastic including but not limited to thermosetting plastic, glass and powder-coated surfaces and (ii) fittings including but not limited to bathroom and kitchen worktops, sanitaryware, floors and doors; glass scratch removal; plumbing; general commercial and domestic repairs.

Magicman and van

Surprisingly there is only one other use of Magic Man on the database. It is owned by Dieck & Co. Erfrischungsgetränke OHG, and is used for;
Class 32 – Beers; mineral and aerated waters and other non-alcoholic drinks; energy drinks, fruit drinks and fruit juices; syrups and other preparations for making beverages.
Class 33 – Alcoholic beverages (except beers); alcoholic mixed beverages and alcoholic energy drinks.

Even more of a surprise was only finding one reference to ‘magician’ on the database, which is now dead, but was owned by Branston’s Limited, and used between 1948 and 1997.

Magicman has plenty of examples on their website of their ‘magic touch’ to “repair, renew and restore”.